the saga continues

You thought this would be about Nobel Prize-winning literature, the saga of the Patriarch. But no, it is about something much less impressive, but I just can’t let it go. It’s about what those horrible people did to me at the airport.

I went into the KLM office here to change my reservation. And as she was giving my ticket back to me, I asked her if everything was ok because I had a lot of trouble on my way over. And she said to me- get this- feeling very Elaine in the doctor’s file episode- I know, there’s a note here about it!!

Oh my gosh! And then she gave me confirmation of my change of reservation, and it says on it: “due to own mistake psgr did not pay tkt” followed by “psgr not entitled to hotel psgr missed flight”!!!!

Oh, what I would like to do to them. But all I can do at this point is send in my three page typed (and I’m not talking about super wide margins either) complaint letter. And to say it was Northwest and KLM that did this to me. It may not mean anything, it may get me in trouble, but I have named the guilty parties. Beware because they might not only screw you over, but then they will use their power to put a note in your file that it was your fault, leaving you to cry in the airport, stuck and bored out of your mind, and marked forever. Or at least until your trip is over and they erase that information from their system. It doesn’t matter though- the damage has been done.